Privacy Policy
GILL GLOBAL RETAIL LTD is responsible for the personal information described in this notice when you use our website, contact us or buy from us.
Email: help@gillglobalretail.com
Information we collect
We may collect your name, contact details, billing and delivery addresses, order and transaction information, communications, trade-account details, device/browser information, cookie data and information needed for returns, fraud, authenticity or compliance enquiries.
Why we use it
We use information to process and fulfil orders, take payment, provide support, manage returns/refunds, prevent fraud, maintain accounting records, respond to trade/compliance enquiries, operate and improve the site, meet legal obligations and, where permitted, communicate marketing or service information.
Who we share it with
Where necessary, we may share information with Shopify and commerce infrastructure providers, payment processors, Amazon Multi-Channel Fulfilment and other fulfilment/carrier services, professional advisers, fraud-prevention providers, consented analytics/cookie providers and public authorities where legally required.
Lawful bases
Depending on purpose, processing may be necessary to perform a contract, comply with law, pursue legitimate interests that do not override your rights, or rely on consent where required.
International processing
Some service providers may process information outside the UK. Where required, appropriate safeguards or other lawful transfer mechanisms are used.
Retention
We retain personal information only as long as reasonably necessary for fulfilment, service, accounting/tax, fraud prevention, disputes and legal or regulatory requirements.
Your rights
Depending on circumstances, you may have rights of access, correction, deletion, restriction, objection, portability and withdrawal of consent where processing relies on consent.
Cookies
Strictly necessary technologies support core site functions. Where required, non-essential analytics, advertising or personalisation technologies are used only after the relevant consent choices.
Questions or complaints
Email help@gillglobalretail.com. You may also raise concerns with the UK Information Commissioner's Office where applicable.
We may update this notice when our services, legal requirements or data practices change.